Welcome to The Vape Gurus. By using our website https://thevapegurus.co.za/ and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our services.
1. General Information
This website is owned and operated by TheVape Gurus (“we,” “our,” or “us”). By accessing our website or making a purchase, you agree to comply with these Terms and Conditions, as well as our Privacy Policy and Refund & Returns Policy.
We reserve the right to update or change these terms at any time. The latest version will always be available on our website.
2. Age Restriction
You must be 18 years or older to purchase or use any vaping products from Vape Gurus. By placing an order, you confirm that you are of legal age to buy nicotine or vape-related products in South Africa.
3. Products and Availability
All products listed on our website are subject to availability. We reserve the right to modify, discontinue, or update product descriptions, images, and prices without prior notice.
We strive for accuracy, but errors in pricing or product details may occur. In such cases, we will notify you and offer the option to proceed at the correct price or cancel your order.
4. Orders and Payments
When placing an order, you agree that all information provided (including delivery and payment details) is true and accurate. Payments must be completed in full before your order is processed or shipped.
We use secure third-party payment gateways to protect your information. Vape Gurus does not store your payment details.
5. Shipping and Delivery
We aim to process and ship orders within 1–3 working days, depending on stock availability. Delivery times may vary based on location, courier service, or public holidays.
Once shipped, you will receive tracking details. Vape Gurus cannot be held responsible for delays caused by couriers or external factors beyond our control.
6. Returns, Refunds, and Exchanges
Please refer to our Refund and Returns Policy for detailed information on how to return defective, incorrect, or unwanted items.
7. Warranty
Certain devices may come with a manufacturer’s warranty. Warranty claims are handled in accordance with the manufacturer’s policies. Vape Gurus will assist in facilitating such claims but does not provide separate warranties beyond those provided by the manufacturer.
8. Use of the Website
You agree not to:
Use this website for unlawful purposes
Attempt to hack, modify, or interfere with the site’s functionality
Upload or distribute viruses or malicious content
We reserve the right to restrict or terminate access if these conditions are violated.
9. Limitation of Liability
Vape Gurus is not liable for any direct, indirect, or consequential damages arising from the use or misuse of our products or website.
Vaping products contain nicotine, which may be addictive. Use our products responsibly and at your own risk. Always follow safety guidelines provided by the manufacturer.
10. Intellectual Property
All content on this website — including text, images, logos, and product information — is the property of Vape Gurus and may not be copied, reproduced, or distributed without our written permission.
11. Privacy and Data Protection
We are committed to protecting your privacy and handling your personal information in accordance with POPIA (Protection of Personal Information Act).
Please review our Privacy Policy to understand how we collect, use, and protect your data.
12. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from these terms shall be resol
